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25Sept2025Select date
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

32 West Randolph Street, Chicago, Illinois, United States, 60601

Rooms & Accommodations

The hotel has 199 air-conditioned rooms with 49-inch flat-screen HDTVs, refrigerators, and large work spaces with ergonomic chairs. All rooms include premium bedding, free WiFi, safes, and phones with free local calls. Select rooms offer plush lounge seating and oversized bathrooms. Accessible rooms feature adapted bathrooms with safety grab bars.

Dining & Onsite Options

Intermission Restaurant and Bar serves breakfast, lunch, and dinner with local craft beer, signature cocktails, and dishes using fresh, local flavors. The hotel also has a coffee shop/cafe, grocery/convenience store, and shopping onsite. Valet cleaning and in-room dining services are available.

Leisure & Business Facilities

Guests can use the fitness center and access 2036 square feet of conference space with a meeting room and banquet hall. The business center offers guest computers, fax, and copy services. Additional amenities include a library, gift shop/newsstand, and a fireplace in the lobby.

Location & Transportation

Located inside the Oriental Theatre building in Chicago's Loop Theatre District, the hotel is in Streeterville with easy access to public transportation. It's a 5-minute walk to Cloud Gate and Grant Park, 1 km to Willis Tower and Maggie Daley Park, 2 km to Shedd Aquarium, and 2.5 km to Navy Pier.

Services & Amenities

The hotel provides concierge services, dry cleaning/laundry services, express check-in, and 24-hour business center access. Safety features include fire extinguishers, smoke detectors, a security system, and first aid kits. All rooms have free WiFi and complimentary bath amenities.

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Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Deluxe King Room Non-Smoking
Max:
2 persons
360 sq. feet 
Shower
Coffee machine
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Deluxe Queen Room Two Queen Beds Non-Smoking
Max:
2 persons
370 sq. feet 
Shower
Coffee machine
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King Room Disability Access or Non-Smoking
Max:
2 persons
295 sq. feet 
Coffee machine
Air conditioning
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Check Dates & Room Rates

See what's available for your travel dates

Getting around

All Transportation Options at a Glance

City Centre
Chicago4300 ft
Airports
Midway International (MDW) 10.0 mi
Chicago O'Hare International (ORD) 17.9 mi
Train
Millennium Station1400 ft
Millenium Station1700 ft
Underground
Lake700 ft
Washington700 ft
Bus
Bus stop400 ft

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

General

  • No smoking on site
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Luggage storage
  • Lift
  • Coffee shop
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Billiard tables

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Shops/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Board games
  • Children's menu
  • Children's play area
  • Game room

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Leisure/ TV room

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities
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Location

32 West Randolph Street, Chicago, Illinois, United States, 60601
Map view
32 West Randolph Street, Chicago, Illinois, United States, 60601
Nearby
Theatre
The Chicago Theatre
800 ft
Museum
Chicago Cultural Center
1500 ft
300 N State St
Marina City
1800 ft
141 W Jackson Blvd La Salle Street
Chicago Board of Trade Building
2000 ft
50 W Washington St Richard J. Daley Plaza Civic Center
Picasso Statue
600 ft
Museum
American Writers Museum
1300 ft
Restaurants
The Dearborn
100 ft
145 N Dearborn St
Petterino's
200 ft
150 N Dearborn St
Magnolia Bakery
600 ft
108 N State St Block 37
Simply Thalia
700 ft
108 N State St
Walnut Room
900 ft
111 N State St Floor 7
Latinicity
700 ft
108 N State St 3rd Floor
Pueblo
600 ft
108 N State St 3rd Floor
Marketplace Foods Macy's Food Court
900 ft
111 N State St
Frango Cafe
900 ft
111 N State St
Infields
900 ft
111 N State St
LavAzza
800 ft
27 W Washington St
Atwood
900 ft
1 W Washington St
State and Lake Chicago Tavern
1000 ft
201 N State St

Guest Ratings & Reviews

Real Guest Experiences & Ratings
100%
enjoyed their stay & would return
10.0/10
Perfect
Rooms
7.3
Location
8.8
Service
8.5
Dining
7.2
Guest reviews
10.0/10
based on 6 reviews
8.3
8.3/10 based on 1317 reviews
Tom
United States, April  2024
8.2/10

The hotel's location in the loop near restaurants and theaters is ideal for friends or families. The rooms were nicely decorated, efficient, and clean. The service was professional, friendly, and extremely helpful. The dining options were reasonable in price, though the coffee creamer lacked flavor. The hotel's central location within walking distance to major attractions makes it convenient while the facilities are well-maintained.

Rooms
8.0
The rooms were nicely decorated, efficient, and clean.
Service
9.0
The service was professional, friendly, and extremely helpful.
Location
9.0
The hotel is smack in the middle of the theatre district and within walking distance to all major attractions Chicago has to offer. Very convenient location.
Dining
7.0
The dining options were reasonable in price, but the coffee creamer lacked flavor.
Facilities
8.0
The facilities were well-maintained.
Richard
United States, February  2024
8.8/10

The hotel rooms were spacious and well-designed, with comfortable beds and good bathroom facilities, though our room wasn't ready until 5:00 p.m. The service was helpful and kind, particularly when we needed assistance during a medical emergency. The location was perfect, with easy access to restaurants, shopping, and attractions. The dining options were good, although a more flavorful coffee creamer would have been appreciated. Overall, a modern and clean hotel with friendly staff and a great location.

Rooms
8.0
The room was clean and nice, a good size for two people.
Service
9.0
The service was helpful and the staff was nice.
Location
10.0
The location was absolutely perfect, right next to great attractions and public transport.
Dining
9.0
The dining was really good, and the hotel had a very modern feel.
Facilities
8.0
The facilities were clean and convenient.
Gary
United States, November  2023
6.6/10

The hotel rooms were not serviced as expected, and street noise was a downside. Despite looking clean at first, the cleanliness was lacking, and the room was not ready until late afternoon, which was inconvenient.

Rooms
5.0
Although the rooms looked clean at first glance, the actual cleanliness was not up to par with my expectations. The street noise also disturbed my stay, and the room wasn't ready until late afternoon, which was disappointing.
Service
7.0
The service was competent and courteous, but the room wasn't ready until late afternoon, which was inconvenient. They did go the extra mile to ensure a pleasant experience, though.
Location
8.0
The location was fantastic, being close to great restaurants, transport options, and shows. However, the high parking costs were a downside, even though the convenience was appreciated.
Dining
7.0
The dining experience was delicious, and the hotel had a very modern ambiance. The cost of breakfast was a bit high as it was priced per item, which added up quickly.
Facilities
6.0
The hotel facilities were satisfactory, offering amenities such as room service, dry cleaning, and shops. However, the room's cleanliness and noise level impacted the overall experience.
William
United Kingdom, November  2023
7.2/10

The hotel is nicely located in the loop near restaurants and theaters, but the rooms were a bit small. I found the service to be extremely friendly and helpful. The overwhelming smell of sweet popcorn in the location was a unique touch, and the close proximity to the Chicago theater was perfect for our stay. However, the dining service for oatmeal was slow, and the freshness of products was inconsistent.

Rooms
7.0
The room was spacy but a bit small.
Service
9.0
The staff was great and friendly.
Location
8.0
The hotel's location near theaters and restaurants was perfect for our stay.
Dining
5.0
The oatmeal took an hour to arrive, which was disappointing.
Facilities
7.0
The facilities were adequate but nothing outstanding.
Isaac
United Kingdom, June  2023
7.8/10

The hotel was a mixed experience. The rooms were a good size and very clean, but mine was near the elevator, making it barely big enough for 2 adults. The service, while friendly and welcoming, was very helpful. The overwhelming smell of sweet popcorn was a negative, but the location was perfect, close to many sites. Dining was expensive, yet delicious. The hotel offers modern facilities.

Rooms
7.0
My room was a good size and very clean, but unfortunately near the elevator which made it barely big enough for 2 adults.
Service
8.0
I appreciated the friendly and welcoming staff; they were very helpful throughout my stay.
Location
9.0
The hotel's location was ideal, within walking distance of many sites and close to various amenities. The smell of sweet popcorn was a bit overwhelming, though.
Dining
7.0
I found the dining to be expensive but delicious, offering a nice breakfast experience.
Facilities
8.0
The hotel provides modern facilities that enhance the overall stay.
Bruce
United Kingdom, May  2023
8.8/10

The hotel is nicely located in the loop near restaurants and theaters, making it amazing and very comfortable. The rooms could have used a little more lighting but overall a great stay.

Rooms
9.0
The rooms here are amazing and very comfortable.
Service
9.0
The service was extremely friendly and helpful.
Location
9.0
The location is excellent for exploring the city center and within walking distance to everything in the downtown area.
Dining
8.0
The dining was delicious, although a bit pricey at $15.00 for the buffet.
Facilities
The facilities offered here are convenient and well-equipped.
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Rooms and Guests2 Guests, 1 Room